The Hermit

The Hermit

6x EBIT/EV, 20.7% 5-yr Rev CAGR, and 141% 2-yr ROIC

PoW (#25) Despite world-class capital efficiency and a 141% ROIC, this tech leader is trading like a legacy utility.

Alejandro Yela's avatar
Alejandro Yela
Feb 28, 2026
∙ Paid

Amidst the AI transition, several companies perceived to be ‘under threat’ are being discounted at unprecedented levels.

In this case, a seemingly simple chatbot provider is being overlooked, despite maintaining consistent double-digit growth since its 2012 listing (no negative years).

The company is successfully pivoting from $50/month contracts toward high-value $500+/month custom-made enterprise accounts (now representing nearly 60% of MRR), signaling a clear pathway to defending and expanding its competitive advantage.

Let’s dive into the details.

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Pick of the Week. A curated series of high-conviction research on companies currently under our microscope. We screen for specific dislocations where the market has mispriced the balance sheet or earnings power.

The Selection Criteria:
  • Asset Arbitrage: Trading at a discount to tangible liquidation value.

  • Backlog Disconnect: Future contracted revenue ignored by the market.

  • Hidden Margins: Structural profitability masked by temporary noise or CAPEX cycles.

The Structure:
  • The Business: A concise operational overview.

  • The Dislocation: The specific structural reason the opportunity exists.

  • The Valuation: A stress-tested snapshot including downside risks (”Red Flags”) and our proprietary score.


None of the following should be construed as investment advice. Please consult a financial advisor before making any investment decision. You will find a full disclaimer at the end of this post.

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